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Discussion topic: How can i cancel Sky TV?

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This message was authored by: Xox3

How can i cancel Sky TV?

I want to cancel it

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This message was authored by: peter-marlow+1966

Re: How can i cancel Sky TV?

Posted by a Superuser, not a Sky employee. Find out more

Hi we are all fellow customers on here like yourself 

You will  have to ring sky  and give them  notice  of cancellation 

P c marlow
This message was authored by: Daniel0210

Re: How can i cancel Sky TV?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Xox3 
If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t actually talking to Sky by posting on here.

With TV subscriptions, if your minimum term has ended you’ll need to give Sky the usual 31 days notice. Be aware that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they do agree you’ll usually have to pay the remainder of your discounted term and only in very limited unique circumstances can you leave penalty free.

See the below link
https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/...

Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include a phone number, an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option (Monday-Friday 9am to 4:30pm) otherwise it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

Remember that billing continues through the notice period after which a credit for any overpayment will show on your bills and should be refunded about 6 weeks after your last day of connection.

If you have Glass your payment for the actual TV will need to be addressed. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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