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Discussion topic: How can Sky justify an increase of over 25% for my package?

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This message was authored by SandyFu This message was authored by: SandyFu

How can Sky justify an increase of over 25% for my package?

I currently have a TV and broadband package, costing me £42.50 a month.  I've been with Sky since moving in on my own after a marriage break up 6 yrs ago.  
Theyve now given me total costs of £53.50 for my new contract, an increase of over 25%.  How can they justify this?
Yet they are also advertising a contract at £26 pm for TV and Netflix, and £12 a month for broadband, for NEW CUSTOMERS ONLY.  
Why are they allowed to offer better prices to new customers than to loyal existing customers, I was under the impression this had been stopped?
Well they can say goodbye to me because I just cannot afford an addtional £11 a month!!!!
GOODBYE SKY!

 


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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: How can Sky justify an increase of over 25% for my package?

Posted by a Superuser, not a Sky employee. Find out more

The level of discounts of late seem lower than previous.

 

If you are not happy with the offered price then you do need to vote with your feet I'm afraid - bear in mind your new provider will likely do the same when their introductory offer expires...

I am just another Sky customer and my views are my own

View this Answer within the discussion