This discussion topic has been answered Discussion topic: How can I cancel Sky Sports extra subscription?
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Message posted on 01 Dec 2025 09:00 AM
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Hi
I have been trying to Cancel my Sky Sports Extra subscription. The bot seems to pretend it cannot understand and so far I have been unable to find a number to ring. So please, how do I cancel a subscription?
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Message posted on 01 Dec 2025 09:14 AM
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This is the link you're after:
Upgrade, downgrade or change your Sky products | Sky Help | Sky.com | Sky Help | Sky.com
Press "downgrade" on the product you have and the phone number should appear at the bottom of the page. There's also a messaging link at the bottom as well.
Pete.
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Message posted on 01 Dec 2025 09:14 AM
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This is the link you're after:
Upgrade, downgrade or change your Sky products | Sky Help | Sky.com | Sky Help | Sky.com
Press "downgrade" on the product you have and the phone number should appear at the bottom of the page. There's also a messaging link at the bottom as well.
Pete.
Message posted on 01 Dec 2025 09:42 AM
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Re: How can I cancel Sky Sports extra subscription?
@Sky_user1
Do you mean Sky Sports in general?
To remove a part of your TV package you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.
You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling in using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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