06 Aug 2024 01:22 PM
06 Aug 2024 01:36 PM
Posted by a Superuser, not a Sky employee. Find out moreYour higher bill is probably because the discount you had on your account has finished as this is only on accounts for a set period of time.
Equipment should never be thrown away so if it is this they want returned then you will have to call Sky to explain what happened.
You will also need to report the broadband issue to them if you believe you should receive conpensation credit as this will apply from when you first reported the fault to Sky.
06 Aug 2024 01:56 PM
Its not because my offers are ending im only 6 months into my contract xx
But thank you for your reply xx
06 Aug 2024 02:11 PM
Posted by a Superuser, not a Sky employee. Find out moreSo what do your bills show the extra beyond what you're expecting to be for?
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