16 Oct 2024 05:21 PM
Hi, today took out new contact with Sky at £50.60 a month.However, your confirmation email shows October payment will be £76.32 please rectify and forward my new contract details and payment. Thanks, J.C.Bigger
16 Oct 2024 05:24 PM
Posted by a Superuser, not a Sky employee. Find out more@xanadu1943
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future
16 Oct 2024 05:27 PM - last edited: 16 Oct 2024 05:29 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat does November and Decembers bills show that you will be paying:
https://www.sky.com/bill/tv-broadband-talk/future
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