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Discussion topic: Hi there my bill has given me a total of £52 and they reason I took it as I thought it was only £38

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This message was authored by Misskhaining This message was authored by: Misskhaining

Hi there my bill has given me a total of £52 and they reason I took it as I thought it was only £38

Hi there my bill has given me a total of £52 and they reason I took it as I thought it was only £38. Can someone please me why this is. 
this is my first bill with yous so I don't have anything to compare with. Thanks 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi there my bill has given me a total of £52 and they reason I took it as I thought it was only

Posted by a Superuser, not a Sky employee. Find out more

@Misskhaining 
Generally your first couple of bills are higher, basically due to the dates they cover (over the usual 28 days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check out your future bills to see if they reflect the amount you were expecting. Also see these links

https://www.sky.com/help/articles/understanding-my-bills

and

https://www.sky.com/manage/bill/future


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Misskhaining
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This message was authored by Misskhaining This message was authored by: Misskhaining

Re: Hi there my bill has given me a total of £52 and they reason I took it as I thought it was only

Ok thank you 

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