0

Discussion topic: Help first bill

Reply
This message was authored by Jade73 This message was authored by: Jade73

Help first bill

I am new to and trying to understand my billing , when my first bill will be and what amount for tv and internet.

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Help first bill

Posted by a Superuser, not a Sky employee. Find out more

@Jade73 
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion