Discussion topic: Help first bill
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Message posted on 13 Jul 2024 08:10 PM
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Help first bill
I am new to and trying to understand my billing , when my first bill will be and what amount for tv and internet.
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Message posted on 13 Jul 2024 08:12 PM
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Re: Help first bill
@Jade73
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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