Help credit refund broqdband

[Bollieboo]

Hi

I cancelled broadband and there's a credit on my account period end 17th n.  Am I likely to get this into my bank anytime soon or is it wait another 6 weeks? 

[caesarome · Accepted solution]

@Bollieboo 

If you call Sky you should have it refunded within 5 working days otherwise you could be wait for weeks for it to be refunded automatically.

[Bollieboo]

Thank you.  I hate phoning them I'm hard of hearing but I'll force myself to.  Thanks

[caesarome]

@Bollieboo 

If you get yourself registered with Sky Accessibility then there are additional contact options that do not involve calling:

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers