Discussion topic: Have i been cut off?

This message was authored by: Galk86 · ‎08 Mar 2023

I gave 31 days notice on Friday 3rd March.. and yesterday my sky box stopped working.. I can't seem to contact anyone about this 🤔

This message was authored by: Ecosse · ‎08 Mar 2023

To contact Sky, go to this link: https://www.sky.com/help/home

Scroll to the very bottom of the page and now select the Need More Help dropdown, this will lead to a phone contact.

Ignore the automated messages, just wait for an advisor.

Good luck.

====================================================
Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900

This message was authored by: Daniel0210 · ‎08 Mar 2023

@Galk86 wrote:

I can't seem to contact anyone about this 🤔

What happens when you call? Are you being told to make a payment?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎08 Mar 2023

@Galk86 wrote:

and yesterday my sky box stopped working..

What do you mean it has stopped working, do you see upgrade messages or is something different happpening ?

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Discussion topic: Have i been cut off?

Have i been cut off?

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