Discussion topic: HARD SEARCH

This message was authored by: Rakel88 · ‎29 Jan 2023

Hello I've had no answers on email I want to know why a hard search has been done on my name / address etc for credit application when I have nothing of skys products. Have I been scammed! Do I have accounts in my name that I don't know about!!

This message was authored by: Mark39 · ‎29 Jan 2023

I'm afraid you're asking other customers here, and we can't possibly know. I think the only credit searches Sky carries out are for Sky Mobile and Sky Glass.

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This message was authored by: Daniel0210 · ‎29 Jan 2023

Morning @Rakel88
This is a customer helps customer forum. You aren’t addressing a Sky Customer Service agent here. I suppose it could be something as simple as someone has entered a slightly wrong postcode when applying for a Sky product.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark39 · ‎29 Jan 2023

I'm afraid you're asking other customers here, and we can't possibly know. I think the only credit searches Sky carries out are for Sky Mobile and Sky Glass.

This message was authored by: Rakel88 · ‎29 Jan 2023

Ahh ok yeah it directed me here to ask. How stupid. I figured someone had applied for sky glass but it definately wasn't me but it's affected my credit score. Annoying.

Discussion topic: HARD SEARCH

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