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Discussion topic: Got cut off live chat

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This message was authored by: Dan19751

Got cut off live chat

I was speaking in live chat and got cut off they were sending me a link to pay £15 to get my broadband back on can anyone help olease

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This message was authored by: Daniel0210

Re: Got cut off live chat

Posted by a Superuser, not a Sky employee. Find out more

@Dan19751 
You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Wheresthedeal

Re: Got cut off live chat

Was contacted by Sky who offered a "better deal" and when I said the online price I found which was considerable less they hung up - on two different occasions !!

GOOD WORK SKY!!

This message was authored by: caesarome

Re: Got cut off live chat

Posted by a Superuser, not a Sky employee. Find out more

@Wheresthedeal wrote:

Was contacted by Sky who offered a "better deal"


Are you sure these calls were from Sky as they are not usually known for making such calls but scammers are so were you asked for your telphone password that Sky would ask you for and if you were did they continue the call if you gave them a false one ?

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