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Discussion topic: Glass TV Bill

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This message was authored by: Bubbles2304

Message posted on ‎20 Oct 2024 02:44 PM

Glass TV Bill

I usually get confused with my bill.. Originally it was scheduled for the 1st then ask to change it for 16th..it showed a zero balance and was told they would take payment in couple days. I signed in and paid the bill. Now it's saying I have over paid. I would prefer to have my account reversed please. Thank you
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This message was authored by: Daniel0210

Message posted on ‎20 Oct 2024 02:47 PM

Re: Glass TV Bill

Posted by a Superuser, not a Sky employee. Find out more

@Bubbles2304 

Have you made an unnecessary manual payment whilst having a direct debit or continuous card payment method in place? 


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This message was authored by: caesarome

Message posted on ‎20 Oct 2024 04:04 PM

Re: Glass TV Bill

Posted by a Superuser, not a Sky employee. Find out more
@Bubbles2304 wrote:
Now it's saying I have over paid. I would prefer to have my account reversed please.

Is it showing a credit to you manually making this payment ?

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