0

Discussion topic: Glass TV Bill

Reply
Avatar for Bubbles2304
Level 1 icon
What's this?
This message was authored by: Bubbles2304

Message posted on ‎20 Oct 2024 02:44 PM

Glass TV Bill

I usually get confused with my bill.. Originally it was scheduled for the 1st then ask to change it for 16th..it showed a zero balance and was told they would take payment in couple days. I signed in and paid the bill. Now it's saying I have over paid. I would prefer to have my account reversed please. Thank you
Report post
Post 1 of 3
246 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎20 Oct 2024 02:47 PM

Re: Glass TV Bill

Posted by a Superuser, not a Sky employee. Find out more

@Bubbles2304 

Have you made an unnecessary manual payment whilst having a direct debit or continuous card payment method in place? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 3
244 Views
0 Likes
Reply
Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎20 Oct 2024 04:04 PM

Re: Glass TV Bill

Posted by a Superuser, not a Sky employee. Find out more
@Bubbles2304 wrote:
Now it's saying I have over paid. I would prefer to have my account reversed please.

Is it showing a credit to you manually making this payment ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
220 Views
0 Likes
Reply
Reply