Give up sky and keep broadband

[Kev134]

Hi I'm going to give up sky Q box and keep Broad band 

do i stop the direct debit 

[MightyQuinn]

Hi @Kev134   No.

[caesarome]

---

@Kev134 wrote:

do i stop the direct debit 

---

No you don't stop it for a couple of reasons. Firstly as you have to give 31 days notice to cancel Sky Q billing continues as usual throughout this period and then any overpayment should appear as a credit on your account so can them by refunded via your direct debit. If you were to cancel it then Sky might not let you cancel until your restore it.

[Kev134]

Please give me a price on broadband only as I am giving up sky Q box

[GD1]

@Kev134  You don't seem to have read the replies or more important who they are from, we are not Sky we can't give any quotes.

[MightyQuinn]

Hi @Kev134   Please read Welcome below, as fellow customers, we cannot give you a price. Only Sky can do that.

[Anonymous]

@Kev134 You'll have to ask Sky to do that when you ring them to cancel Q. 

[Mark39]

---

@Kev134 wrote:

Hi I'm going to give up sky Q box and keep Broad band 

do i stop the direct debit 

---

Be aware that you can't cancel Sky Q if you're 'in contract'.

[peter-marlow+1966]

This is a customer to customer  forum  DO NOT CANCEL  YOUR  DIRECT DEBIT

If you want to cancel  your  sky q subscription  YOU MUST  CALL sky and give  them  notice of 31 days