Get everything back on

[A4235Rob]

Me bill is due 28th September so I don't understand who it's all been cut off

[Daniel0210]

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@A4235Rob wrote:
Me bill is due 28th September so I don't understand who it's all been cut off

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@A4235Rob 

Your next bill won't by five weeks away.

Are your services restricted due to missing a previous payment? 

[Mark39]

@A4235Rob does your online Sky account show that your bills are up to date?

[Daniel0210]

@A4235Rob 

And your duplicate thread has been removed.

By the way, you aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like @Mark39 and myself.

[DaveDrizen]

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@A4235Rob wrote:
Me bill is due 28th September so I don't understand who it's all been cut off

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If got a bill dated 28 September , you will have a bill dated 28 August first. However if your already had your service cut off it means payment for your July bill has proberbly failed.

You need to check.that is so if if payment is still outstanding you have to pay it also as you August payment  within 2 week of being due Sky wiil want that also paid before and cleared before  your service is restored and unfortunately you will not be able to speak to Sky either . You also need to reinstate your direct debit also  as well before you service is restored.