21 Dec 2024 04:19 PM
I keep buying the fury fight on skysports box office but I get no email it only takes £1 off my account and then it goes back to making me put my payment details in again after I approve the payment from my card
21 Dec 2024 04:33 PM
Posted by a Superuser, not a Sky employee. Find out moreGive Sky a call as they will need to look into this or you:
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
21 Dec 2024 04:43 PM
im wondering if its because im in spain at the moment?
21 Dec 2024 05:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@Joe146 wrote:
im wondering if its because im in spain at the moment?
That could well be the reason because if the box office app is like the Sky Go app then you can not use it outside of the UK, although if you are a ROI customer you can.
21 Dec 2024 05:11 PM - last edited: 21 Dec 2024 05:16 PM
Posted by a Superuser, not a Sky employee. Find out more
For Sky subscriptions at UK addresses "You're not entitled to stream Sky outside the UK using your Sky Go, Sky Kids, Sky Sports, and Sky Sports Box Office apps" since Brexit took effect.
https://www.sky.com/help/articles/viewing-sky-content-in-the-eu-faqs
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