Free movies

[Carlingman9876]

Hi

has anyone had a similar issue

i I got a phone call about 10 days ago offering me free movies and paramount for same price I was currently paying, with no change to contract length.

They said it wouldn't cost me anymore, in fact when the lady ran through my package I agreed to lose ultra hd as I very really use it, so it should have come down.

I have

 Sky Signature, Ultimate TV Add on, Sky Sports Complete including Sky Sports+, Sky Sports HD, Sky HD, Multiscreen, Ultra HD for £71.33

so now with the above less ultra hd and with movies and paramount 

seems it's not less

its about £5 more first month then settling at about £2 a month in November 

is this common for sky to miss lead customers

[caesarome]

No idea what has happened or why so you will either need to call them about this or register a complaint giving them the date and time this call was made to you so if needs be someone can listen to what was said to you:

https://www.sky.com/help/complaints