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This discussion topic has been answered Discussion topic: I want to end the short term ‘free’ offers

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Message posted on ‎14 Nov 2024 08:31 AM

I want to end the short term ‘free’ offers

I updated my TV package in Sept and had some additional packages added for free, they incur charges from Dec so I want to stop them. How do I do this? 

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Message posted on ‎14 Nov 2024 08:50 AM

Re: I want to end the short term ‘free’ offers

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Call Sky to give the notice required to cancel.

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Avatar for Mark39
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This message was authored by: Mark39 Answer

Message posted on ‎14 Nov 2024 08:50 AM

Re: I want to end the short term ‘free’ offers

Posted by a Superuser, not a Sky employee. Find out more

Call Sky to give the notice required to cancel.

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Message posted on ‎14 Nov 2024 10:43 AM

Re: I want to end the short term ‘free’ offers

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@Carole1958 

It'll be 31 days notice so depending on what date your payment is due it might be to late for December. Bills are generated 14 days before your payment date so you might be charged for December and then receive a part credit further down the line. 


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