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Discussion topic: I want to end the short term ‘free’ offers

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This message was authored by Carole1958 This message was authored by: Carole1958

I want to end the short term ‘free’ offers

I updated my TV package in Sept and had some additional packages added for free, they incur charges from Dec so I want to stop them. How do I do this? 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I want to end the short term ‘free’ offers

Posted by a Superuser, not a Sky employee. Find out more

Call Sky to give the notice required to cancel.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I want to end the short term ‘free’ offers

Posted by a Superuser, not a Sky employee. Find out more

Call Sky to give the notice required to cancel.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to end the short term ‘free’ offers

Posted by a Superuser, not a Sky employee. Find out more

@Carole1958 

It'll be 31 days notice so depending on what date your payment is due it might be to late for December. Bills are generated 14 days before your payment date so you might be charged for December and then receive a part credit further down the line. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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