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Discussion topic: First two digits of account not recognised

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This message was authored by Hannah79 This message was authored by: Hannah79

First two digits of account not recognised

Hello everyone!

 

Have been trying to order Sky Max router, when it asks for first two digits of account used to pay Sky subscription, it doesn't recognise them - when I know full well it's the correct account! It's very annoying!

Any help gratefully received.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: First two digits of account not recognised

Posted by a Superuser, not a Sky employee. Find out more

@Hannah79 if the online ordering system isnt working give Sky a call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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