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Discussion topic: Finding contract end dates

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This message was authored by: Tim+Sco

Finding contract end dates

Hi, I have sky glass, tv channel subscriptions (movies, sport etc), 4xmobiles, landline and broadband with sky, but it is nearly impossible to easily find the dates when each of these contracts end.  I just want to get an understanding of the current contract dates.  The virtual assistant was of no assistance whatsoever.  I am working overseas and the customer service times are not aligned either.

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This message was authored by: caesarome

Re: Finding contract end dates

Posted by a Superuser, not a Sky employee. Find out more

@Tim+Sco 

This link explains how to locate your mobile contract:


https://www.sky.com/help/articles/sky-mobile-contracts

 

For the rest have a read of this:


https://www.sky.com/help/articles/your-sky-contract-start


It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:


https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk


Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:


https://www.sky.com/manage/bill


https://www.sky.com/myaccount/rewards-and-extras - how long you have been a customer

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