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Discussion topic: Fibre not fitted compensation received

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Avatar for Shan21
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This message was authored by: Shan21

Message posted on ‎02 Jan 2026 08:38 AM

Fibre not fitted compensation received

Hello,

 

I have received compensation for the delay fitting out fibre but no update when the fibre will be completed and set up

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎02 Jan 2026 08:43 AM

Re: Fibre not fitted compensation received

Posted by a Superuser, not a Sky employee. Find out more

As we're other customers we don't know either...

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎02 Jan 2026 10:16 AM

Re: Fibre not fitted compensation received

Posted by a Superuser, not a Sky employee. Find out more

@Shan21 

If nothing shows here you will need to contact Sky for an update:

 

https://www.sky.com/ordertracking

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