Discussion topic: Failed payment
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Message posted on 15 Aug 2026 08:07 AM
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Failed payment
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Message posted on 15 Aug 2026 10:09 AM
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Re: Failed payment
A direct debit is taken directly from your bank account so your card plays no part in it so have you checked via either online banking or via your bank of these payments have actually gone through or if they have failed ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 15 Aug 2026 11:52 AM
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Re: Failed payment
@LaurenGills wrote:
I got a message on SKY app and an email today saying one or more cards had a failed payment and now my disney + subscription has been cancelled after only just being informed. I pay via direct debit and the card is indate??
So I understand the high tier Disney + subscriptions are taken separately to your main sky account by sky market place by debit/ credit card payment not as part of the direct debit card payment
Message posted on 15 Aug 2026 01:18 PM
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Re: Failed payment
@DaveDrizen wrote:
@LaurenGills wrote:
I got a message on SKY app and an email today saying one or more cards had a failed payment and now my disney + subscription has been cancelled after only just being informed. I pay via direct debit and the card is indate??So I understand the high tier Disney + subscriptions are taken separately to your main sky account by sky market place by debit/ credit card payment not as part of the direct debit card payment
What is the "direct debit card payment" @DaveDrizen ?
You seem to be confusing things again.
Message posted on 15 Aug 2026 01:44 PM
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Re: Failed payment
@martswain wrote:
@DaveDrizen wrote:
@LaurenGills wrote:
I got a message on SKY app and an email today saying one or more cards had a failed payment and now my disney + subscription has been cancelled after only just being informed. I pay via direct debit and the card is indate??So I understand the high tier Disney + subscriptions are taken separately to your main sky account by sky market place by debit/ credit card payment not as part of the direct debit card payment
What is the "direct debit card payment" @DaveDrizen ?
You seem to be confusing things again.
Slight typing error on my part that should read " not as part of your direct debit payment " which now makes more sense.
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