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Discussion topic: Equipment

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This message was authored by: Georgios1

Equipment

I have received a text telling me I will be charged for my old equipment as it hasn't been returned.
I have created a return label for Tuesday 29th April 2025, am I still going to be charged?

I initially thought it was some sort of scam as I tried to give the old aquipment  to the attending engineer but he stated he is from BT and has nothing to do with old equipment. 

I tried to contact SKY several times but their phones aren't working. 

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This message was authored by: PandJ2020

Re: Equipment

Posted by a Superuser, not a Sky employee. Find out more

@Georgios1 wrote:

I have created a return label for Tuesday 29th April 2025, am I still going to be charged?

 


Probably as it's taking 2-3 weeks to process returns.

 

Keep your proof of posting.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: MightyQuinn

Re: Equipment

Posted by a Superuser, not a Sky employee. Find out more

Hi @Georgios1   How long has it been since you were first asked to return the equipment?

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