Discussion topic: Equipment
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Message posted on 28 Apr 2025 10:41 AM
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Equipment
I have received a text telling me I will be charged for my old equipment as it hasn't been returned.
I have created a return label for Tuesday 29th April 2025, am I still going to be charged?
I initially thought it was some sort of scam as I tried to give the old aquipment to the attending engineer but he stated he is from BT and has nothing to do with old equipment.
I tried to contact SKY several times but their phones aren't working.
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Message posted on 28 Apr 2025 10:59 AM
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Re: Equipment
@Georgios1 wrote:I have created a return label for Tuesday 29th April 2025, am I still going to be charged?
Probably as it's taking 2-3 weeks to process returns.
Keep your proof of posting.
Message posted on 28 Apr 2025 11:00 AM
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Re: Equipment
Hi @Georgios1 How long has it been since you were first asked to return the equipment?
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