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Discussion topic: Equipment return

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This message was authored by: Daniel0210

Re: Equipment return

Posted by a Superuser, not a Sky employee. Find out more

@BEANINGZ wrote:

still nothing and its been half an hour now 


@BEANINGZ 

They haven't posted they've sent another invite yet.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: BEANINGZ

Re: Equipment return

Do you think they will send another invite? I have been online this whole time and not a peep, its getting kind of ridiculous  if im being honest.

This message was authored by: Daniel0210

Re: Equipment return

Posted by a Superuser, not a Sky employee. Find out more

@BEANINGZ 

Chat invites can take a few hours to appear. There might be an issue as the chat invite sent yesterday is still technically active. If you haven't heard anything by 7pm it'll be tomorrow. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Tom-W19

Re: Equipment return

Thanks for escalating again. We've sent another invite to @BEANINGZ.

Thanks
Tom
This message was authored by: Tw123_

Re: Equipment return

I have proof of Postage to UNIPART LOGISTICS VIA tracked returns which was posted on

27 MAY 2026 at 16.41 pm from Glengormley Post office on the Antrim road..Belfast. its your return policy a.nd labeling which i have followed by the letter. So why am I still being hounded .

This message was authored by: caesarome

Re: Equipment return

Posted by a Superuser, not a Sky employee. Find out more

@Tw123_ 

What shows on your account here about the return:

 

https://www.sky.com/ordertracking

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