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Discussion topic: Enginner not turned up as booked

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This message was authored by: Adrianwharmby

Enginner not turned up as booked

Been bounced around by sky , then to BT, then back to sky, and then to a local subcontractor. But still no one has arrived as agrred between 8.00and 1.00 today. This after they sent me various text yesterday and again at 7.00 this morning, but still no engineer or contact from anyone,

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This message was authored by: Daniel0210

Re: Enginner not turned up as booked

Posted by a Superuser, not a Sky employee. Find out more

@Adrianwharmby 

There will be delays if an early appointment has overrun. That's inevitable. If it's an Openreach engineer you're expecting OR won't update Sky until tomorrow at the earliest. There's still time though. 


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This message was authored by: caesarome

Re: Enginner not turned up as booked

Posted by a Superuser, not a Sky employee. Find out more

@Adrianwharmby 

It might be that a previous job has took longer than planned for so at present there is nothing you can do.

 

If you haven't heard anything later or by tomorrow morning then see if there is an update here:

 

https://www.sky.com/ordertracking

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