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Discussion topic: Email address for switching credit undeliverable

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Message posted on ‎21 Apr 2026 05:02 PM

Email address for switching credit undeliverable

Hi all.  Does anyone have another email address to email Sky and have them pay for the switching credit scheme as the one attached to discussions has come back as undeliverable:

 

switchingcredit@sky.uk

 

 

 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎21 Apr 2026 05:13 PM - last edited: ‎21 Apr 2026 05:16 PM

Re: Email address for switching credit undeliverable

Posted by a Superuser, not a Sky employee. Find out more
@MicheleFaires wrote:

Hi all.  Does anyone have another email address to email Sky and have them pay for the switching credit scheme as the one attached to discussions has come back as undeliverable:

 

switchingcredit@sky.uk

 

 

 

There is no other email address which is switchingcredit@sky.uk  as confimed here https://www.sky.com/help/articles/switching-credit-offer

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Message posted on ‎21 Apr 2026 05:15 PM

Re: Email address for switching credit undeliverable

Posted by a Superuser, not a Sky employee. Find out more

@MicheleFaires 

 

They are also very specific about having 

 

Switch credit request

 

as the Subject line.

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This message was authored by: Daniel0210

Message posted on ‎21 Apr 2026 05:30 PM

Re: Email address for switching credit undeliverable

Posted by a Superuser, not a Sky employee. Find out more
@MicheleFaires wrote:

and have them pay for the switching credit scheme 

@MicheleFaires 

Just to clarify. You have to pay your old provider then Sky reimburse you in the form of a credit on your Sky account.


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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