Discussion topic: Email about addition boxes
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Message posted on 12 Aug 2024 08:07 PM
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Email about addition boxes
An email was reced stating about an order for the stream box with 2 options at the bottom, stating it would cost £15. The person clicked on an option and now the email has completely disappeared. Has anyone else had this?
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Message posted on 12 Aug 2024 08:22 PM
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Re: Email about addition boxes
Emails don't disappear because a link has been clicked in them so have you looked in your trash/junk/bin folder folder for it ?
Why was the link needed to have been clicked through ?
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Message posted on 12 Aug 2024 08:24 PM
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Re: Email about addition boxes
One option was to confirm order and the other option was to decline the order
Message posted on 12 Aug 2024 08:27 PM
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Re: Email about addition boxes
I presume you selected the confirm one so what shows here now:
https://www.sky.com/ordertracking
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Message posted on 12 Aug 2024 08:31 PM
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Re: Email about addition boxes
No order was placed, just this random email out of no where, the decline was selected
Message posted on 12 Aug 2024 08:47 PM
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Re: Email about addition boxes
Sounds like it could have potentially been a scam/malicious email.
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Message posted on 12 Aug 2024 10:08 PM
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Re: Email about addition boxes
@Crystal7 wrote:
No order was placed, just this random email out of no where
Did it ask you to provide any login details when clicking that link as this doesn't sound like it was an email that Sky would send out.
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