Downgrade

[Cj3312]

How do I speak downgrade sky cinema without having to phone up ?

[Cj3312]

How do I speak to someone to downgrade sky cinema which was a trial to begin with ?

[Daniel0210]

@Cj3312 
To remove part of your TV package you will need to contact Sky and give the appropriate 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

[caesarome]

@Cj3312 

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

https://www.sky.com/help/articles/cancel-sky-tv

Select "Yes, I still need help" at the bottom of the page.