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Discussion topic: Down grading

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This message was authored by: Johno10

Down grading

Hi Iam diamond customer unfortunately I have had to give up my job due to health issues can you tell me when I can go down to the cheapest sky package thanks

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This message was authored by: caesarome

Re: Down grading

Posted by a Superuser, not a Sky employee. Find out more

@Johno10 

As we are customers here you will have to call Sky about this.

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This message was authored by: MightyQuinn

Re: Down grading

Posted by a Superuser, not a Sky employee. Find out more

Hi @Johno10   Please see Welcome below for information about this public community forum.

This message was authored by: -Heather-

Re: Down grading

Posted by a Sky employee

Hi @Johno10, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 
 

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