Discussion topic: Down grading
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Message posted on 30 Jun 2026 12:00 PM
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Down grading
Hi Iam diamond customer unfortunately I have had to give up my job due to health issues can you tell me when I can go down to the cheapest sky package thanks
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All Replies
Message posted on 30 Jun 2026 01:39 PM
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Re: Down grading
As we are customers here you will have to call Sky about this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Jun 2026 02:12 PM
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Re: Down grading
Hi @Johno10 Please see Welcome below for information about this public community forum.
Message posted on 30 Jun 2026 02:58 PM
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Re: Down grading
Hi @Johno10, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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