@Hayley-Marie
Usually the only way a double payment would occur is if as well as Sky taking the payment via the payment details you have set up on your account that you also made a manual payment so is this was has happened because if it is you should see a credit on your account, so if you see this credit let us know then we can arrange for someone from Sky's messaging team to contact you via a private message tomorrow on here about refunding the credit.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
