Double payment

[Damacca]

Due to my credit card being used fraudently, my bank cancelled it for me. So I changed my payment method, and decided to be sure to pay it directly as it was due the next day, as I didn't want to be in arrears! But the amount was taken out the next day...so double payment! How to I get a refund?? 

[caesarome · Accepted solution]

@Damacca 

Do you see a credit on your account ?

[Damacca]

Hi again, have just checked my app and the money will carry forward to my next payment! Thank you! 😊

[caesarome]

The credit should be used to pay your next bill.