This discussion topic has been answered Discussion topic: Double payment
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Message posted on 25 Mar 2025 09:23 AM
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Due to my credit card being used fraudently, my bank cancelled it for me. So I changed my payment method, and decided to be sure to pay it directly as it was due the next day, as I didn't want to be in arrears! But the amount was taken out the next day...so double payment! How to I get a refund??
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Message posted on 25 Mar 2025 10:19 AM
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Do you see a credit on your account ?
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Message posted on 25 Mar 2025 10:19 AM
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Do you see a credit on your account ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 25 Mar 2025 01:53 PM
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Re: Double payment
Hi again, have just checked my app and the money will carry forward to my next payment! Thank you! 😊
Message posted on 25 Mar 2025 01:55 PM
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Re: Double payment
The credit should be used to pay your next bill.
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