Does anyone have a direct contact number I can use to discuss my account renewal or cancellation?

[Waypher]

In the space of just 2 years my total Sky subscription has risen from £67.50 to £110.50 per month with no additional added benefits or services.

I need to discuss this with a human being before deciding whether to cancel some or all of my services ( Broadband, TV and landline )

Can someone advise a direct contact number to the appropriate department ?

Thank you.

[Daniel0210 · Accepted solution]

@Waypher 

All calls go the the same queue. If you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum.

[SKY1992bf]

@Waypher  There are no direct lines you have to navigate through the automated system 

[GD1]

@Waypher   You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.

[Craig1985cymru]

I want to call and speak to sky team I need an 11 digit number 

[GD1]

@Craig1985cymru  Please see the replies above the info has been posted.  The  number on the website are 11 digits

[Mark39]

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@Craig1985cymru wrote:

I want to call and speak to sky team I need an 11 digit number 

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What's the 11 digit number you need?