2

This discussion topic has been answered Discussion topic: Does Sky cancel Virgin TV package?

Reply
This message was authored by: Kellyr26

Does Sky cancel Virgin TV package?

Hi, I've just set my mum up to change from Virgin Media to Sky. It did say that everything would be dealt with for the change over so she wouldn't need to contact Virgin herself but I've seen other things saying it doesn't cancel the TV only the broadband could someone please confirm what is correct?Thanks

Best Answers
This message was authored by: TimmyBGood Answer

Re: Does Sky cancel Virgin TV package?

Posted by a Superuser, not a Sky employee. Find out more

@Kellyr26 

 

The 'one-touch-switch' scheme only covers broadband and phone.

 

It does not cancel or transfer subscription television, even when both ISPs also offer TV.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome

Re: Does Sky cancel Virgin TV package?

Posted by a Superuser, not a Sky employee. Find out more

@Kellyr26 wrote:
 I've seen other things saying it doesn't cancel the TV only the broadband could someone please confirm what is correct?Thanks

You are correct, the broadband/talk with Virgin will be cancelled but not the TV as it is up to the account holder to contact Virgin to do this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: TimmyBGood Answer

Re: Does Sky cancel Virgin TV package?

Posted by a Superuser, not a Sky employee. Find out more

@Kellyr26 

 

The 'one-touch-switch' scheme only covers broadband and phone.

 

It does not cancel or transfer subscription television, even when both ISPs also offer TV.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Did this answer not help you?

Reply
Answered - Go to Answer