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Discussion topic: Do I need to change the email address?

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This message was authored by Pinkpaws007 This message was authored by: Pinkpaws007

Do I need to change the email address?

I swapped my Sky TV package and get Paramount+ as part of the package. Previously I paid separatey for it.  I couldn't access the new account and tried several attempts (QR Code, App Link etc) and ended up on the phone to 3 people in Sky Cust Services. Not moaning about that, they were trying to sort the issue. BUT, apparently I now have to set up a new email account and password as my current email address (a Sky.com account I've had for some time) isn't accepted and there is a Sky / Yahoo issue. Not only do I need to set it up and use it for Paramount+ account, but for my Sky ID as well. Anyone else been told this????? It's a real pain - and the joke is I've used the old details on here and it's been OK. 

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