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Discussion topic: Disney plus

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This message was authored by: Kevinsherry

Disney plus

I haven't been able to access this since I started our subscription- I want immediate cancellation and refund, thanks you

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This message was authored by: Annie+UK

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you're not talking to Sky support

 

You need to phone Sky to get this sorted

I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
This message was authored by: caesarome

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@Kevinsherry 

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

Then follow the prompts to cancel.


In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.

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