Disney Subscription via Sky

[Colin+Grant]

I changed my Disney account to be managed by Sky. It all seems to work fine but the monthly subscription is still being taken from my credit card rather than the Sky Direct Debit. Is this correct? I can also find no way of changing/updating the credit card as it is not recorded at Sky and Disney just refers me to Sky for account management.

[GD1]

@Colin+Grant  Yes, as your Disney+ subs will be taken via marketplce on SKy if you have opted for a higher tier than the bacsic with ads, which tier do you have?  https://www.sky.com/help/articles/disney-plus-plans-and-billing

Billing

If you're eligible to get Disney+ included as part of your Sky package, you won't be billed.

Otherwise, for a paid subscription to Disney+ with Sky, your bill will be managed through Sky Marketplace.

Signed up before 23 August 2023? We’ll take payment as part of your regular Sky bill.

Disney+ plans

Disney+ Standard with Ads:

• Ad-supported streaming
• Supports up to 5.1 audio
• Up to 1080P Full HD video
• Stream on 2 devices at a time

Disney+ Standard:

• Ad-free movies and series
• Supports up to 5.1 audio
• Up to 1080P Full HD video
• Stream on 2 devices at a time
• Downloads on up to 10 devices

Disney+ Premium:

• Ad-free movies and series
• Immersive sound with up to Dolby Atmos audio
• Experience in up to 4K UHD and HDR video
• Stream on 4 devices at a time
• Downloads on up to 10 devices