Discussion topic: Cancellation
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Message posted on 02 Sep 2026 11:42 AM
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Cancellation
Hi Patricia Nicholl here. I have cancel my sky account on 1st April 2024, I don't understand why I'm being billed for Sky as I don't use it, I also sent back your Skybox so there's no need for a payment as can't and not using Sky
Please can you forward this on to the relevant people, Regards Patricia Nicholl
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Message posted on 02 Sep 2026 11:45 AM
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Re: Cancellation
This forum is primarily customer-to-customer help, you're not talking to Sky support
Message posted on 02 Sep 2026 11:48 AM
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Re: Cancellation
@Tricia31 wrote:
Hi Patricia Nicholl here. I have cancel my sky account on 1st April 2024, I don't understand why I'm being billed for Sky as I don't use it, I also sent back your Skybox so there's no need for a payment as can't and not using Sky
Please can you forward this on to the relevant people, Regards Patricia Nicholl
How did you cancel? Did you receive confirmation of your cancellation request? Did you just send the boxes back without informing Sky?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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