Discontinue sky

[Sayantan]

Hello, sorry to say but I'm planning to discontue with sky due to £12 per month price increase. Can you please let me know how to proceed? Thanks

[GD1]

@Sayantan   You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.

[Daniel0210]

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@Sayantan wrote:
Hello, sorry to say but I'm planning to discontue with sky due to £12 per month price increase. 

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@Sayantan 

Could that be down to a discount ending and you're now paying full price? If you wish you could contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.