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Discussion topic: Disany plus

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This message was authored by: Wedding14MT

Message posted on ‎11 Apr 2026 10:39 AM

Disany plus

I don't have disany + and you have took money £149.90 I would like it back in my account
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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎11 Apr 2026 10:49 AM

Re: Disany plus

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you're not talking to Sky support

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Message posted on ‎11 Apr 2026 10:51 AM

Re: Disany plus

Posted by a Superuser, not a Sky employee. Find out more

@Wedding14MT 

As stated you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

In any case Disney+ does not cost anywhere near that amount so perhaps explain what's happened and what you see on your online bills. 


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Message posted on ‎11 Apr 2026 10:54 AM - last edited: ‎11 Apr 2026 10:55 AM

Re: Disany plus

Posted by a Superuser, not a Sky employee. Find out more
@Wedding14MT wrote:
I don't have disany + and you have took money £149.90 I would like it back in my account

Hi @Wedding14MT   I suspect that you have paid Disney+ direct (not Sky) for the annual Premium plan.

Disney+ through Sky

Welcome to the Sky Community Forum

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This message was authored by: caesarome

Message posted on ‎11 Apr 2026 01:12 PM

Re: Disany plus

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@Wedding14MT 

You can view your bill via the MySky app so what does it show that this has teen taken for so if is higher than usual that that suggests the offer you had has now finished.

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Message posted on ‎11 Apr 2026 01:15 PM

Re: Disany plus

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@Wedding14MT 

 

As @MightyQuinn indicates, that's the cost of the Annual Premium plan from Disney themselves.

 

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