Direct debit

[Angela+biwen]

My bank has cancelled my direct debit with sky how do I set it back up again please

[DaveDrizen]

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@Angela+biwen wrote:
My bank has cancelled my direct debit with sky how do I set it back up again please

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Why was you direct debit canceled this dose normally happen unless Sky or you request it? May be should enquire with you bank why it was done. Then you may need to contact Sky  to get it set up again.

[caesarome · Accepted solution]

@Angela+biwen 

You can set it up via the MySky app or online here:

https://www.sky.com/bill/tv-broadband-talk/change-payment-method

[Angela+biwen]

I have no idea I've been with sky for 17 years and always paid by direct debit ....dont know why the bank have cancelled it 

[Angela+biwen]

Thank you ive tried that but its the bank that have cancelled it ....but thanks for your reply 

[Mark39]

@Angela+biwen what happened when you tried setting it up again?

[Angela+biwen]

I dont know how to set it back up thats the problem im having 

[Mark39]

@Angela+biwen it was explained by @caesarome in their previous post. I've copied the link you need  to use here: https://www.sky.com/bill/tv-broadband-talk/change-payment-method