Direct debit

[Seaviper]

I have a direct debit set up on my account, it was due out today but has not been taken, i have sufficent funds in my account , andit says on the sky app that payment has been received, what is going on

[caesarome]

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@Seaviper wrote:

andit says on the sky app that payment has been received, what is going on

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That means it is in the process of being taken so if you check your account again tomorrow it should have updated to show this.

[PandJ2020]

Was it set up recently?  The date is the earliest date they will collect - if the app is showing as 'received' then the banking process is initiated - it may well come out tomorrow.

Do not be tempted to make any manual payment at this stage.

[Seaviper]

Direct debit was set up 6 months ago and worked ok up until now

[PandJ2020]

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@Seaviper wrote:

Direct debit was set up 6 months ago and worked ok up until now

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Ok, I'd wait until tomorrow for now - the money will probably clear overnight.

[Seaviper]

Thank you for your time