I have a direct debit set up on my account, it was due out today but has not been taken, i have sufficent funds in my account , andit says on the sky app that payment has been received, what is going on
andit says on the sky app that payment has been received, what is going on
That means it is in the process of being taken so if you check your account again tomorrow it should have updated to show this.
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Posted by a Superuser, not a Sky employee. Find out more
Was it set up recently? The date is the earliest date they will collect - if the app is showing as 'received' then the banking process is initiated - it may well come out tomorrow.
Do not be tempted to make any manual payment at this stage.
I am just another Sky customer and my views are my own even if you don't like the answers
