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Discussion topic: Direct debit

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This message was authored by: BethML94

Direct debit

Change the date of the direct debit due 

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This message was authored by: GD1

Re: Direct debit

Posted by a Superuser, not a Sky employee. Find out more

@BethML94  You can't request this through a public community, you can change the date yourself vioa the MySky app or online https://www.sky.com/help/articles/change-payment-method-or-date

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: PandJ2020

Re: Direct debit

Posted by a Superuser, not a Sky employee. Find out more

@BethML94 wrote:

Change the date of the direct debit due 


You can change it from your account.

 

You need to have at least 2 payments clear before changing it and it may be too late to change it if due within the next 2 weeks.

 

Additionally, it doesn't just change the date - it recalculates the bill and they can be temporarily higher or lower.

I am just another Sky customer and my views are my own even if you don't like the answers
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