Discussion topic: Direct debit not taken

This message was authored by: joanhe · ‎28 Aug 2024

My August payment wasn't taken as I changed my direct debit details. It was changed in time but they didn't take it will it be double in Sept! Not happy

This message was authored by: cookiemonsteruk · ‎28 Aug 2024

@joanhe

When was the payment due to be lifted. Normally sky will attempt tnw lift the payment again in 10 days

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: caesarome · ‎28 Aug 2024

@joanhe wrote:

It was changed in time but they didn't take it will it be double in Sept! Not happy

The payment itself is requested 14 days in advance so if you changed your details during those 14 days then this will be why it wasn't taken and has instead been added to next months bill.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: PandJ2020 · ‎28 Aug 2024

@joanhe wrote:
My August payment wasn't taken as I changed my direct debit details. It was changed in time but they didn't take it will it be double in Sept! Not happy

Keep August's money in your bank and you will earn the interest on it. You are not out of pocket?

I am just another Sky customer and my views are my own

Discussion topic: Direct debit not taken

Direct debit not taken

All Replies

Re: Direct debit not taken

Re: Direct debit not taken

Re: Direct debit not taken

Was this discussion not helpful?

Search Sky Community

Start a new discussion