Discussion topic: Direct debit not taken
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Message posted on 10 Oct 2024 11:16 PM
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Direct debit not taken
My direct debit first payment was meant to be taken out my account 24 hours ago and it's still not been taken out my account/card
do anyone know why? Or have any explanation
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Message posted on 11 Oct 2024 05:34 AM
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Re: Direct debit not taken
As long as the funds are available it should be taken soon and as soon as this starts to happen your Sky account will show it as being paid.
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If you need help please provide as much information as you can
Message posted on 11 Oct 2024 09:15 AM
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Re: Direct debit not taken
@Emmaxo wrote:
My direct debit first payment was meant to be taken out my account 24 hours ago and it's still not been taken out my account/card
do anyone know why? Or have any explanation
The first direct debit payment may be delayed, depending on now long it takes Sky and your bank to process the instruction.
I've recently had a first payment (not for Sky) deducted on 3 October, for a scheduled date of 26th monthly.
Don't make a manual payment yourself, unless Sky ask you to.
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