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Discussion topic: Detailed bill

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Avatar for tania+gane
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This message was authored by: tania+gane

Message posted on ‎13 Nov 2024 06:18 PM

Detailed bill

Anyone tried to leave Sky ask for a detailed bill and get the runaround? Can't talk to anyone as account is blocked, EE require a detailed bill to settle my outstanding bill, but i can't find one anywhere. Customer services ring but they can't hear me at my end( anyone else can hear me perfectly, it's an i phone 15) 

Its feeling like a vendetta, now receiving demands for payment. 

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎13 Nov 2024 06:37 PM

Re: Detailed bill

Posted by a Superuser, not a Sky employee. Find out more

Sky won't provide a bill in any other format than the one available via your My Sky account.

Sky Stream, Sky Glass Air and Sky Broadband customer

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎13 Nov 2024 06:37 PM

Re: Detailed bill

Posted by a Superuser, not a Sky employee. Find out more

You won't be able to speak to Sky until you pay what they say you owe. Their bills are detailed  - they won't provide anything customised for you, I'm afraid. 

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