Discussion topic: Delayed provisioning compensation
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Message posted on 17 Jul 2025 09:10 PM
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Delayed provisioning compensation
Hi,
i had delayed provisioning when my broadband was due to be activated and the webaite states compensation would be automatically paid after 30 days. This has not happened in my case please can you help.
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Message posted on 17 Jul 2025 10:35 PM
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Re: Delayed provisioning compensation
It is usually applied as a credit to your account so have you checked it to see if it has been applied to it ?
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Message posted on 18 Jul 2025 01:17 PM
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Re: Delayed provisioning compensation
Yes I have checked my bill and nothing on no credits or anything like that.
Message posted on 18 Jul 2025 01:23 PM
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Re: Delayed provisioning compensation
It might be worth filling in this online form to register a complaint:
https://www.sky.com/help/complaints
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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