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Discussion topic: Deducting with out activation

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This message was authored by Albert6 This message was authored by: Albert6

Deducting with out activation

How can you deduct money if I am only watching through my laptop and is limited to the full sky with out netflix. Also you guys deducted last month money out of my account on the wrong date. I dont have even a tv at this moment but get charge for the pug. I didnt acvivate the pug as yet

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This message was authored by Mark39 This message was authored by: Mark39

Re: Deducting with out activation

Posted by a Superuser, not a Sky employee. Find out more

The Puck is activated automatically 14 days after delivery and you're billed from that date.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Deducting with out activation

Posted by a Superuser, not a Sky employee. Find out more

@Albert6 

Sky won't know you don't have a working TV at the moment but even so that won't mean billing stops.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Albert6
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This message was authored by Albert6 This message was authored by: Albert6

Re: Deducting with out activation

Then I can stop this contract not even use it once and still in box

 

This message was authored by GD1 This message was authored by: GD1

Re: Deducting with out activation

Posted by a Superuser, not a Sky employee. Find out more

@Albert6  If you're still within the 30 day  cool off you can cancel with Sky.  You will need to call to do this.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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